Welcome!

Have questions about Tricolops' products or services? Browse this forum for answers. Have a question? Register and post them here, our support and engineering staff actively monitor this forum and will answer within 1 business day.

0

Trigger Area Needs to Be Frequently Reset

By
Alice Chang
on 11/26/18, 4:32 PM 3,641 views

Every time the Tricolops Dimensioning application starts up, the trigger area needs to be re-calibrated.

The most common causes are:

  1. The scale has moved outside the original trigger area.
    There are three options:

    1. Move the scale back into its original position and the dimensioner will automatically re-calibrate.

    2. Decrease size of trigger area so the scale will not move outside of the trigger area.

    3. Go to Advanced -> Options, scroll down to Advanced tab, and uncheck "Auto Calibrate".

  2. The dimensioner has moved. Use the provided hex key and tighten all connecting clamps.

Add a Comment

Keep Informed

About This Community

Ask your questions about Tricolops' product and services here!
This forum is actively monitored by our support and engineering staff.
Read Guidelines

Question tools

1 follower(s)

Stats

Asked: 11/26/18, 4:32 PM
Seen: 3641 times
Last updated: 1/28/20, 4:25 PM